RETURNS & REFUNDS
You have the right to cancel your order anytime before and up to seven working days starting from the day after goods are received.
Unwanted / Unsuitable Goods
Unwanted or unsuitable goods can be returned within 7 working days of receipt as long as the goods are in perfect condition and the packaging remains in an ‘as new’ state. Prior to returning the item, please contact us to receive a Product Return Code to ensure the item is accurately tracked. This code should then be included with the returned item. We recommend using a reliable insured carrier to return the item, the cost of returning the goods by courier / postage will not be covered. A complete refund of the value of the goods will be made upon receipt of returned goods.
Faulty goods may be returned to us within 30 working days of receipt and we shall arrange a full refund (including additional postage costs) or replacement (with additional postage costs repaid to customer). Prior to returning the item, please contact us to receive a Product Return Code to ensure the item is accurately tracked. We recommend you include this code with the returned item.
This Returns Policy is in accordance with The European Directive on Distance Selling (Directive 97/7/EC). These terms do not affect your statutory rights.
Use of any materials on this website is reserved and may not be used elsewhere in any form without the express written permission of Picture Press.ie Ltd.
These conditions, and all acts of Picture Press.ie Ltd, its Directors and Employees, shall be governed and construed in every way in accordance with the Laws of the Republic of Ireland.